Effective Date: 01-0-2024
At The Royal Frames, we are committed to providing exceptional products and services to our customers. Please review our refund policy carefully before making a purchase.
We do not offer refunds for any completed orders.
If you are not satisfied with the soft copy provided for your framed picture, we offer an edit service to make necessary adjustments. However, additional charges may apply for edit work.
In case of dissatisfaction with the soft copy, customers may request edits to be made. Edit charges will be determined based on the extent of the modifications required.
Once edit work charges are deducted from the total payment, the remaining balance will be refunded to the customer.
Edit Request: If you are not satisfied with the soft copy provided, please contact our customer service team at [insert contact email or phone number] to request edits.
Edit Work and Payment: Upon receiving your edit request, we will assess the modifications needed and inform you of any applicable edit charges. Payment for edit work will be required before proceeding with the edits.
Refund of Balance: After deducting edit work charges from the total payment, the remaining balance will be refunded to the customer using the original method of payment.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at +91 87785 47700. Our dedicated team is here to assist you and ensure your satisfaction with our products and services.
